User Terms and Conditions

This page sets out the rules that govern your use of our casino and sportsbook services and explains the relationship between you and us. We describe account responsibilities, how we handle deposits and withdrawals, the basic rules for bonuses and promotions, and the steps to resolve disputes. By using our services you agree to follow these terms.

Account responsibilities

You are responsible for keeping your account details secure and accurate. Do not share your login or let others use your account. You must provide current, truthful information when registering and update it if anything changes. We may suspend or close accounts that show signs of fraud, abuse, multiple registrations, or other breaches of these terms.

Eligibility requirements

You must be legally permitted to use our services in your place of residence and meet any age requirements that apply where you live. Only one account per person is allowed unless we state otherwise. We reserve the right to refuse registration or to close accounts that do not meet our eligibility checks.

Acceptable platform use

Use the platform only for lawful, personal gaming and betting. The following are prohibited - collusion, cheating, use of automated play tools or bots, chargeback abuse, and any activity intended to manipulate games or promotions. Attempts to exploit software, system errors or promotional loopholes will result in account action and forfeiture of winnings.

Bonuses and promotions

Promotional offers, bonus balances and free spins are subject to separate terms that accompany each promotion. Common conditions include wagering requirements, maximum bet limits while a bonus is active, and game-weighting rules. Promotional codes must be entered as specified and are subject to verification. We may restrict or withdraw promotions for accounts we suspect of abuse.

Deposits and withdrawals

Accepted payment methods may include card payments, e-wallets and cryptocurrencies. We may apply minimum and maximum limits, and some payment methods may carry fees. All withdrawals are subject to account verification and security checks. We may require identity and proof-of-funds documents before processing withdrawals. Cryptocurrency withdrawals can be processed faster than fiat payments, but exact times vary by method.

Dispute resolution

If you have a complaint, contact our support team at [email protected] with full details. We aim to acknowledge and investigate complaints promptly. If an issue cannot be resolved directly, we will explain the internal escalation steps available. We encourage use of our complaints process before seeking third-party options.

Updates to these terms and conditions

We may update these terms from time to time to reflect changes in our services or legal requirements. Material changes will be published on the site and, where appropriate, communicated to account holders. Continued use of the services after changes are published constitutes acceptance of the updated terms.